1️⃣ Terms & Conditions (MVP v1.)
Last updated: [02/01/2026]
[ShareCart] (“Platform”, “we”, “us”) provides a marketplace connecting Sellers and Buyers. By using the platform, you agree to the following terms:
1. Platform Role
- The Platform only connects Sellers and Buyers; we do not own any products sold.
- All transactions are directly between Buyers and Sellers, with payments temporarily held on the Platform.
2. Seller Obligations
- Sellers are responsible for product descriptions, pricing, shipping, and providing valid Royal Mail tracking.
- Sellers must ship products to all Buyers who have paid, even if the group does not reach full capacity.
3. Payment & Platform Fee
- Buyer payment goes into the Platform account secured by Stripe provider (On-hold).
- A platform fee of 5% is non-refundable and will be deducted from the payment released to the Seller.
- Seller payments are released only after submitting valid Royal Mail tracking.
- If tracking is invalid or the Seller fails to ship, the Platform reserves the right to delay or withhold payout.
4. Group-Buy
- Products may be sold via group-buy. Buyers must pay before the group deadline.
- If a group does not reach full size, Sellers must still ship to Buyers who have paid.
5. Shipping & Tracking
- Sellers must use Royal Mail and provide valid tracking numbers.
- The Platform is not responsible for delays, loss, or damage during shipping.
6. Refund & Dispute
- Buyers may request a refund if the Seller fails to ship or tracking is invalid.
- Platform fee (5%) is non-refundable.
- Disputes will be reviewed by the Platform; however, the Platform is not responsible for the product itself.
7. Liability
- The Platform is not liable for indirect, incidental, or consequential losses from Buyer-Seller transactions.
- Total liability is capped at the platform fee collected.
8. Governing Law
- These Terms are governed by the Laws of England & Wales.
9. Contact
2️⃣ Privacy Policy (MVP v1.)
Last updated: [02/01/2026]
1. Data We Collect
- Email, name, delivery address, payment information (via Stripe), and Royal Mail tracking.
2. How We Use Your Data
- To process orders, release payouts to Sellers, send notifications, and facilitate group-buy transactions.
- We do not sell or share data with third parties except payment providers (Stripe) and shipping providers (Royal Mail).
3. Cookies / Analytics
- We use cookies to improve UX, track visits, and provide non-personalised advertising.
4. Security
- Data is stored using Stripe security standards, HTTPS, and encryption.
5. User Rights
- Buyers and Sellers may access, update, or request deletion of personal data under GDPR.
- Contact: [support@sharecart.co.uk]
6. Data Retention
- Data is retained until transactions are completed or as required by law.
💡 Note:
- Buyer payment is secured by Stripe in platform account → funds held safely until tracking is submitted.
- Platform fee 5% is deducted automatically at payout.
- Group-buy logic ensures buyers who paid always receive shipped items, even if the group is not full.